Shlokha Khialani shall make all endeavors to deliver defect free products to the purchasers. Any item purchased on our website does not qualify for any return as the products are Made To Order, unless the product delivered is damaged or has manufacturing defects.
The defective and/or damaged goods so received shall be communicated to Shlokha Khialani within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for return.
Shlokha Khialani will not provide the option of exchange for reasons like color mismatch and exchange for size as the outfits are Made To Order, we request you to check the size of the product before you make a purchase.
No money for the returned product will be refunded, however a credit note will be generated for the value of returned goods.
Shlokha Khialani holds the sole discretion to determine whether a refund can be issued.
ORDER CANCELLATION BY CUSTOMERS
An end user may cancel an order within 4 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances (i.e. National Holiday). Any accepted cancellation beyond 24 hours will be exclusively at the discretion of XYZ. A canceled order will result in a credit to the user credit card/account.